Privacy Policy

BACKGROUND:

Denmans Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, www.hildenlodgecheltenham.co.uk (“Our Site”) and we do not collect personal data about you unless you contact us. Any personal data We do collect will only be used as permitted by law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.

  1. Information About Us
    • Our Site is owned and operated by Denmans Ltd, a limited company registered in England under company number 5841610, whose registered address is Minerva House, Lower Bristol Road, Bath, BA2 9ER and whose main trading address is Hilden Lodge, 271 London Road, Cheltenham, GL52 6YG
    • Our Data Protection Officer is Sue Blatchford, and can be contacted by email at sueblatchford@greenspinnaker.co.uk or by telephone on 0333 3583558
  1. What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.

  1. What Data Do We Collect?
    • Subject to section 5, We do not collect any personal data from you. We do not place cookies on your computer or device, nor do We use any other means of data collection.
    • If you send Us an email, We may collect your name, your email address, and any other information which you choose to give Us.
  1. How Do We Use Your Data?
    • If we do collect any personal data, it will be processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the Data Protection Act 1998 and GDPR at all times. 
    • As noted above, We do not generally collect any personal data. If you contact Us and We obtain your personal details from your email, We may use them as to reply to your email. 
    • Any and all emails containing your personal data will be deleted no later than 6 months after the matter you contacted us about has been resolved. 
    • You have the right to withdraw your consent to Us using your personal data at any time, and to request that We delete it.
    • We will not share any of your data with any third parties for any purposes.
  1. How and Where Do We Store Your Data?
    • We only keep your personal data for as long as We need to in order to use it as described above in section 4, and/or for as long as We have your permission to keep it.
    • Your data will only be stored in the UK.
    • Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure any data We hold about you (even if it is only your email address).
  1. How Can You Access Your Data?

You have the right to ask for a copy of any of your personal data held by Us (where such data is held. Please contact Us for more details.  

  1. Contacting Us

If you have any questions about Our Site or this Privacy Policy, please contact Us by email at sueblatchford@greenspinnaker.co.uk or by telephone on 0333 358 3558. 

  1. Changes to Our Privacy Policy

We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.

Where are we

Hilden Lodge is in the suburb of Charlton Kings on the A40 from Oxford. By car/taxi we are 6 minutes from the town centre, 9 minutes from the Railway Station and 13 minutes from the Race Course.  For directions please see our location page.

 

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Special Offer

We have special offers available most of the time for multiple night stays and early bird booking. For our best offers please book via our website using the special offer codes or call us direct on 01242 583242.